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Why Restaurants Are Ditching Third-Party Delivery Apps for AppyFeed

Why Restaurants Are Ditching Third-Party Delivery Apps for AppyFeed

7/23/2026

If you run a restaurant, takeaway, or pub, you already know the pain of handing over a chunk of every order to a big delivery platform. Commission fees eat into margins, and worse, you never actually get to know who your customers are.

That’s why we built AppyFeed

One App, Three Ways to Order

AppyFeed brings online ordering, table ordering, and click & collect together in a single system. Instead of juggling separate tools (and separate fees) for each service, restaurants can manage all three from one central dashboard. And unlike the commission-heavy delivery platforms, AppyFeed runs on a simple flat monthly fee. 

Built for Every Kind of Food Business

Whether you're running a takeaway counter, a busy pub kitchen, a full-service restaurant, or even a ghost kitchen, AppyFeed flexes to fit. It works through both the Appy mobile app and a web interface, so staff and customers alike can use whichever is most convenient.

AppyFeed’s core features include:

  • Real-time order tracking 

  • Push notifications to keep customers in the loop 

  • Built-in customer support 

  • EPOS integration, so menu and price updates sync automatically 

  • Compatibility with the rest of the AppyFamily suite 

  • Full support for ghost kitchen operations 

Own Your Customer Data Forever

This might be the biggest differentiator with other apps. Most third-party ordering apps maintain ownership of the relationship with your customer. They keep their name, order history, and other important customer information that your business could use to retain that customer. Restaurant owners don’t have access to this, nor are they able to store it. 

AppyFeed flips that. Restaurants keep their own customer data, which means:

  • Customers can quickly reorder their past favorites 

  • You can send personalized promotions, birthday offers, and other targeted messages via email or SMS 

  • You get real insight into ordering patterns, helping you fine-tune menus, cut down on waste, and improve margins 

The Bottom Line

Take control of your ordering system, keep your customer relationships in-house, and stop paying steep commissions to third-party platforms. For restaurants tired of watching delivery apps take a bigger slice than they'd like, AppyFeed is worth a look.

Interested in learning more? Check out AppyFeed on useappy.com.

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